We ship directly from our studio in Oaxaca Mexico every Wednesday afternoon, you will receive a tracking number and shipping confirmation once your order has been mailed. Shipping takes anywhere from 5-10 days to arrive, depending on the service chosen and your location. At times customs will hold merchandise to inspect which we have no control over. The buyer is solely responsible for shipping charges and any taxes or duties on a purchase.
Please make sure your order is correct before making your purchase as we do not accept returns or exchanges on merchandise. Our products are made by hand therefore sizing and color may vary ever so slightly item to item. If there is a problem with your order, please write us and we will happily work with you to resolve any issues. If you are unsure about size, please write before you make a purchase to avoid any problems.